Vinted Users Express Frustration Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to review their products and manually change the size if necessary, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.
